Privacy Policy
Last updated: January 15, 2026
1. General Information
Vornetilamx S.A. de C.V. (hereinafter "Vornetilamx"), with domicile at Av. Paseo de la Reforma 505, Floor 32, Col. Cuauhtémoc, C.P. 06500, Mexico City, Mexico, and Tax ID VNX240315MK4, is responsible for the processing of the personal data you provide us, which will be protected in accordance with the Federal Law for the Protection of Personal Data Held by Private Parties (LFPDPPP), its Regulations, and the Privacy Notice Guidelines published in the Official Gazette of the Federation.
2. Personal Data We Collect
For the purposes indicated in this privacy notice, we may collect the following categories of personal data: identification data (full name), contact data (email address), and data about inquiries and information requests that you send us through our digital forms. We do not collect sensitive personal data through this website. Data is provided directly by the data subject when completing the forms available on our platform.
3. Purposes of Data Processing
The personal data we collect will be used for the following primary purposes, necessary for the provision of our services: responding to your inquiries and information requests; providing personalized financial advisory; connecting you with applicable government social support programs; following up on requested procedures and services. Additionally, as secondary purposes, we will use your information to: send communications about new financial support programs; conduct satisfaction surveys; generate internal service statistics. If you do not wish your personal data to be processed for these secondary purposes, you may send your request to contacto@vornetilamx.com.
4. Data Transfers
Vornetilamx does not transfer your personal data to third parties without your consent, except for the exceptions provided in Article 37 of the LFPDPPP. If any transfer is necessary to connect you with government programs, you will be informed in advance and your express consent will be requested in accordance with applicable legislation.
5. ARCO Rights
You have the right to know what personal data we hold about you, what we use it for, and the conditions of use (Access). You also have the right to request correction of your personal information if it is outdated, inaccurate, or incomplete (Rectification); to request its deletion from our records or databases when you consider it is not being used properly (Cancellation); and to oppose the use of your personal data for specific purposes (Opposition). To exercise any of the ARCO rights, you must submit the respective request via email to contacto@vornetilamx.com with the subject line "ARCO Rights".
6. Security Measures
Vornetilamx implements administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, or unauthorized use, access, or processing, in accordance with applicable regulations. Our systems have SSL/TLS encryption protocols for data transmission and restricted access controls for stored information.
7. Use of Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to improve your browsing experience. For more information about the specific use of cookies, please consult our Cookie Policy available on this same website.
8. Changes to the Privacy Notice
Vornetilamx reserves the right to make modifications or updates to this privacy notice at any time, to address legislative reforms, internal policies, or new requirements for the provision of our services. Changes will be available on our website vornetilamx.com. The date of the last update will be indicated at the beginning of the document.
9. Contact and Jurisdiction
If you have any questions or comments regarding the processing of your personal data, you can contact us at: Vornetilamx S.A. de C.V., Av. Paseo de la Reforma 505, Floor 32, Col. Cuauhtémoc, C.P. 06500, Mexico City, Mexico. Email: contacto@vornetilamx.com. Phone: +52 (55) 4170-8823. For any dispute arising from this notice, the parties submit to the jurisdiction of the competent courts of Mexico City, waiving any other jurisdiction that may correspond to them by reason of their present or future domicile.